| How MaxSales Improves Your Team's Performance |
Current System:
Sales People are responsible for developing and maintaining their contacts
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| Contacts are Called: |
Sales Team Time Management
How does your sales team spend their time? |
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| AREAS THAT NEED TO BE ADDRESSED |
AREAS THAT NEED TO BE ADDRESSED |
1. Contacts that are called sporadically or not often enough are unlikely to buy
from your company. They need to be contacted routinely based upon a call
frequency that builds the relationship and maximizes your chance of selling to them. Regular contact will
build rapport and show desire to win their business.
2. When salespeople run out of contacts to call, they sometimes call their
current accounts too frequently rather than developing new clients. This can actually reduce customer loyalty.
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1. A tremendous amount of time is wasted each day just figuring out who to call
next.
2. Salespeople call some accounts too often because they are comfortable working
with them, even though no additional sales will be generated. This time can be
used more effectively developing new contacts into customers.
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| SOLUTION |
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MaxSales uses Frequency Optimization, where all of your contacts have assigned
call and/or visit frequencies that maximize your sales teams time. These
frequencies can be adjusted anytime as the relationship with each contact
changes. Your sales team calls their contacts on a timely basis, and if for some
reason they aren't able to reach them, the missed call information will appear
in the reporting. This ensures that contacts don't fall through the cracks.
Furthermore, as your sales team frees up time, MaxSales encourages them to work
with new contacts rather than contacting their current customers more
frequently. |
| Customer Service Is Maximized |
Sales Team Time Is Maximized |
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RESULT: Increased Sales Team's Efficiency, Increased Customer Satisfaction, Increased Number of
Contacts, and Increased Sales!
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| *Reported to Sales Team, Manager, Owner for correction to make sure the contact is reached in a timely manner.
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